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Monthly Archives: August 2010
Submit Your Customer Service Fail or Win!
Hello all, Customer Service Fail is a new blog and as such I could really use some new stories to add to the blog. I have already received a couple of submissions but would really like to hear what you … Continue reading
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“People come here from a little place called New York City, maybe you’ve heard of it?”
My brother and sister-in-law were visiting from LA and opted to stay at the new luxury hotel that opened across the street from my parents in Long Beach, NY. The beach front hotel has been open about a year but … Continue reading
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Wine Tour Limo Fail
So I’m organizing a wine tour in the finger lakes for a group of 12 of my friends from grad school. I decided to use this company called S&S Limousines because people at school had used them before with no … Continue reading
You Can Call Us But We Won’t Call You…
I booked my honeymoon through Continental Vacations a few weeks ago. Before I booked I did my due diligence and confirmed that I can upgrade the flight using miles. The woman on the phone even confirmed how many miles it … Continue reading
“W” TF?
Last year I won a trip from my job anywhere in the continental US, me and a guest. I have chosen to take my mom to San Fran and Napa. In selecting hotels I picked The W for the San … Continue reading
Another New Blog?
As a sales representative, there are times when I am confronted with a particularly difficult customer. This is hardly surprising. People suck, especially when they are giving you money. Then they feel particularly entitled to suck. I’ve done it, you’ve … Continue reading
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